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Terms & Conditions

Terms & Conditions

  • By accessing "www.htrdesigns.com", you are agreeing to be bound by these web site Terms and Conditions. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
  • "HTR Designs" may revise these terms & conditions for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use

Return Policy & Refund

  • NO custom orders can be returned or refunded *Be sure to purchase desired products that are also intended for your make/model/year vehicle so that incorrect items are not purchased, as these are not acceptable reasons for returns!
  • Returns are only accepted if and only if "HTR Designs" is at fault of shipping an inccorect "skin" and will be returned at the expense of "HTR Designs".
  • upon receiving a return tracking number the correct "skin" will be shipped as a replacement for incorrect "skin".
  • "HTR Designs" will not guarantee any adhesion or product duribility if installed by a non "HTR Installer" and no refund or return will be accepted if any product(s) have been installed, and or if installations fails.

Custom Orders

  • All custom orders require a non refundable deposit to recieve a "design proof" Upon approval of "design proof" full payment is required to continue with printing & shipping
  • All customers MUST provide a photo of "vehicle" prior to design phase; faliure to do so will result in customer taking "responsibility/ownership" for any incorrect "template/skin" and releases "HTR Designs" of any resposibility of inccorect "template/Skin".

Shipping & shipping insurance

  • All shiping times are estimates and are not guaranteed by "HTR Designs"
  • Upon receiving full payment, order will be shipped via "Canada Post" within 10 buisness days.
  • Tracking number will be provided promptly upon shipping
  • HTR Designs is not responsible for any shipping Delays, insurance claims, loss of shipment, incorrect delivery, damaged products (due to shipping) and is up to the "purchaser" of any HTR products to contact shipping companies to place a claim.
  • All shipped products are insured and all insurance claims are to be made through "Canada Post".
  • Upon request other shipping "companies" can be used to ship "order" Shipping prices may vary depending on courier.

Accuracy

  • Colour matches are not perfect but we get as close as we can to the actual colour. Printing methods restrict accuracy and colour(S) may vary
  • Colour viewed in a digital format may not be 100% accurate.
  • To ensure custom colour match customer must provide a colour sample, swatch and or paint chip at customers expense, additional charges may apply.

Account

  • Dealership/customer account(s) information will be used to process orders. Changes to "account(s)" are to be done by dealer/customer.
  • "HTR Designs" is not responsible for any inccorrect infromation on "account(s)"

Alignment & Coverage

  • To better help our customers our "template(s)/skin(s)" do not cover 100% (edge to edge) of the "vehicle" This is to make installation of graphics easier and more flexible for our valued customers.
  • "HTR Designs" "templates/skins" are created for "STOCK" "Vehicles". Alingment and coverage may vary based on aftermarket "parts/accessories"
  • "HTR Designs" does its best to get accurate alginment on all its "template(s)/skin(s)"; but due to 2D designing for a 3D "vehicle" and aftermarket parts we do not guarantee 100% alginment or take any responsibility for any miss-aligned/un-aligned graphics and or "template(s)/skin(s)".

Trimming & install Techniques

  • "HTR Designs" highly recommends that "skins" be installed by a professional to insure proper adhesion alignment and durability of product.
  • Due to different "sized/shaped" "vehicles" some "skins" may require to be trimmed to fit. Read {install instructions} for proper trimming methods.